Data Privacy & AI Compliance
GDPR, CCPA, data handling, and AI disclosure requirements for businesses using AI tools.
“Your AI tool doesn't care about privacy regulations. That's your job. Fortunately, the rules are simpler than most people think.”
What you'll learn
GDPR applies if you have customers in the EU. Key rules: tell people when they're interacting with AI, get consent for data processing, allow data deletion, and ensure AI tools process data within the EU or under an adequacy decision.
CCPA (California): gives customers the right to know what data you collect, delete it, and opt out of sale. AI 'training' on customer data can constitute 'sale' — use opt-out mechanisms and don't train public AI tools on customer data.
Data handling best practices: never put customer PII into public AI tools (ChatGPT, Claude free tier). Use enterprise APIs (OpenAI API, Anthropic API, Google AI) that don't train on your data. Sign DPAs with all AI vendors.
AI disclosure: the FTC says you must disclose AI use in customer-facing interactions when it's not obvious. Start with: 'This is an AI assistant. For complex issues, ask to speak with a human.' Update your privacy policy with AI use disclosure.